Dispatch Coordinator
The voice in the headset for every active operation — allocating assets, holding the clock, and able to call an abort.
Role Summary
The Dispatch Coordinator is the voice in the headset for every active operation — allocating hulls, crews, and assets against tasking, holding the operational clock, and standing as the single point on-watch that can call an abort. Working the Intelligence & Dispatch floor in lockstep with NEREID and the Intelligence Analyst, the Coordinator maintains the live operational picture, relays escalation authorisations down the chain, and keeps the dispatch log as a primary operational record. The role is accountable for asset coordination under load, for cool and precise voice procedure when the water turns bad, and for the discipline to pull a crew out when the tier no longer holds. The crews trust the voice on the net to see what they cannot — and to get them home.
Key Responsibilities
- Task and track fleet assets — the FPV Sea Wolf, DSV Nerites, RV Tidewright, and the Argus Swarm — against active and queued operations.
- Maintain the live operational picture in coordination with NEREID and the Intelligence Analyst, reconciling automated and human reporting.
- Relay escalation authorisations and hold the abort authority on-watch, exercising it without hesitation when the tier no longer holds.
- Coordinate logistics, fuelling, crew rotation, and the Petrel Wing flight schedule for sustained operations.
- Maintain the dispatch log as a primary, time-stamped operational and evidentiary record.
- Run cool, precise voice procedure under load and brief the relieving watch on a clean handover.
Required Qualifications
- Operations-center, emergency-dispatch, or maritime-coordination background.
- Cool, precise voice procedure under load.
- Strong spatial and logistical reasoning.
- Fluency with the Intervention Doctrine escalation ladder.
Preferred Qualifications
- Search-and-rescue or military operations-center experience.
- Familiarity with the NEREID tasking console and AquaLink picture.
- Multi-asset logistics and crew-rotation planning skills.
- Availability for rotating watch shifts, including nights.
Certifications
Curricula are delivered through the Training Academy; currency is tracked on the HR training matrix.
| Certification | Status at Hire | Renewal |
|---|---|---|
| Operations Coordination & Voice Procedure | Required | Annual |
| Intervention Doctrine — Tier Discipline | Required | Annual |
| TIDEWATER-3 Information Handling | Required ≤ 60 d | Annual |
| Crisis & Abort Decision Authority | Preferred | 24 months |
Physical & Hazard Requirements
- Sustain focus and voice discipline across long, rotating watches.
- Bear the moral weight of real-time abort and escalation decisions.
- Maintain OPSEC discipline over live operational detail.
- Pass periodic fitness-for-watch and confidentiality re-vetting.
Compensation Band
Career Path
The Dispatch Coordinator (O-3) advances to Dispatch Chief (O-5) or laterals to the Intelligence Analyst and NEREID Liaison tracks. Coordinators with sea time behind them are valued recruits back into the Interdiction Pilot and Field Recovery Specialist pipelines.
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